01
Discovery
We learn how your organisation works today, its pain points and its goals.
02
Recommendation
We propose the right systems, integrations and plan, with clear pricing in KES.
03
Setup and migration
We deploy the systems, configure them to your workflows and move your existing data across.
04
Integration
We connect M-Pesa, WhatsApp, SMS, eTIMS and any other tools you rely on.
05
Training and go-live
We train your staff, provide guides and support the launch closely.
06
Ongoing management
We host, monitor, back up, update and support the systems month after month.
Odoo rollout · Kioko StoresWeek 3 of 6
- DiscoveryProcess walkthrough, 2 branches
- RecommendationOdoo POS + Chatwoot, quote in KES signed off
- Setup & migrationStock imported from Excel, POS live
- IntegrationM-Pesa Till, eTIMS, WhatsApp receipts
- Training & go-liveTwo onsite sessions, user guides
- Ongoing managementHosting, backups, support plan
Nightly backup verifiedOff-server · restore tested
Engagement models
- Project-basedA fixed quote for implementation, migration, custom development or consulting.
- Managed monthly plansHosting, maintenance and support for one system or a full suite.
- Support retainersTiered SLA plans with agreed response times and a set number of support hours.
- Fractional ITAn ongoing technology partner for organisations without in-house IT.
Support channels: phone and WhatsApp +254 707 381 997, and email support@safisystems.co.ke.
Start with a discovery call
We learn how your organisation works today, then propose the right systems and plan with clear pricing in KES.