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Business software that works the way Kenya works.

We host, manage, integrate and build business systems for Kenyan organisations. Proven business platforms, from ERP and CRM to school, clinic and NGO systems, run as fully managed services with M-Pesa and WhatsApp built in and a Kenyan team behind them, countrywide.

  • Managed hosting
  • M-Pesa ready
  • Kenyan support
Kenyan retail business taking an M-Pesa payment with orders and stock on a managed dashboard
Colleagues discussing a project around a table in a bright office
Payment confirmedDaraja callback · 2s ago
About Safi Systems

Enterprise software, without the lock-in.

Safi Systems Kenya is a Kenyan software systems company serving organisations countrywide. We take proven business platforms and run them as fully managed services, so you get enterprise-grade software without licence lock-in, without hiring an in-house IT team, and without the friction of foreign tools that ignore how business works in Kenya.

We handle setup, hosting, security, backups, updates, integrations, training and ongoing support, so you can focus on running your organisation. Our mission is to make world-class business software affordable, local and easy to use for every Kenyan business, school, clinic and NGO.

Your data
stays yours

Local support
in East Africa Time

00+

Business systems hosted and managed

00

Service lines, project or monthly

00

Ready-made industry suites

00/7

Uptime and resource monitoring
Why Safi Systems

Built around how Kenyan organisations get paid, communicate and stay compliant.

M-Pesa built in

STK Push, Paybill and Till collections, B2C payouts and automatic reconciliation inside the systems you already use.

WhatsApp-native workflows

Order updates, invoices, reminders, support conversations and alerts delivered where your customers already are.

KRA eTIMS ready

Compliant invoicing connected to POS, ERP and accounting systems.

Data Protection Act aligned

Hosting choices, access controls, backups and privacy processes designed with the Kenya Data Protection Act, 2019 in mind.

No licence lock-in

You own your data and are never trapped by per-user licence fees.

Local, human support

A Kenyan team reachable countrywide by phone, WhatsApp and email.

One partner, end to end

Consulting, implementation, hosting, integration, custom development, training and support from a single provider.

Predictable pricing in KES

Clear setup fees and monthly plans, payable by M-Pesa or bank transfer.

Services
Our services

Twelve service lines, one partner.

From one-off projects to fully managed monthly services. Pick one line or let us run the whole stack.

01

Managed Hosting & Software Management

We host and run business systems on secure, monitored servers, with each client in its own isolated environment.

  • Fully managed hosting of Odoo and 100+ business systems
  • Odoo reselling, hosting and administration
  • Automated daily backups, updates and security patching
  • Uptime monitoring and performance tuning
  • Custom domains and SSL certificates for every system
Learn more Learn more
02

Implementation & Setup

ERP, CRM, LMS and other platforms configured around how your organisation actually works.

  • System implementation built around your workflows
  • Data migration from Excel, QuickBooks, Sage, Tally and legacy systems
  • Custom modules, reports and forms for Odoo and ERPNext
  • Staff training, onsite or remote, with guides and recorded sessions
Learn more Learn more
03

Integrations

M-Pesa, WhatsApp, eTIMS, SMS and banking connected to the systems you already use.

  • M-Pesa: STK Push, C2B, B2C, Paybill and Till, with reconciliation
  • WhatsApp Business API: chatbots, notifications, reminders and broadcasts
  • KRA eTIMS compliant invoicing for POS and ERP
  • Bulk SMS: alerts, OTPs and marketing messages
  • Bank feeds, SHA, NSSF and payroll integrations
  • System-to-system: e-commerce, ERP, accounting and logistics
Learn more Learn more
04

Custom Software Development

Web, mobile and USSD applications for when an off-the-shelf system is not enough.

  • Web applications, customer portals, booking systems and dashboards
  • Mobile apps for delivery, field agents and customers
  • USSD applications for customers without smartphones
  • SaaS products and MVP development for startups
Learn more Learn more
05

Support & Managed IT

A Kenyan team on call countrywide, with agreed response times and one predictable monthly plan.

  • Tiered support retainers with guaranteed response times (SLAs)
  • Managed IT for SMEs: email, accounts, devices and backups
  • Backup and disaster recovery with tested restores
  • Fractional IT department: an outsourced tech lead
Learn more Learn more
06

Cloud & Infrastructure

Migration, DevOps and hosting, including local data residency for data that must stay in Kenya.

  • Cloud migration from local servers or shared hosting
  • DevOps setup: CI/CD pipelines, Docker and server hardening
  • Domain, DNS and SSL management
  • Business email, Google Workspace and Microsoft 365 setup
  • Local data residency hosting
Learn more Learn more
07

Security & Compliance

Data Protection Act compliance, security audits and access control done properly.

  • ODPC registration, privacy policies, data audits and consent flows
  • Security audits and server hardening
  • Penetration testing through certified partners
  • Single sign-on, two-factor authentication and team password managers
Learn more Learn more
08

Data, Automation & AI

Dashboards, workflow automation and AI assistants trained on your own documents.

  • Business dashboards and reporting on your existing data
  • AI chatbots and assistants on WhatsApp and the web
  • Workflow automation for invoicing, approvals, follow-ups and reports
  • Data cleaning and analytics for NGOs, researchers and corporates
Learn more Learn more
09

Consulting & Advisory

Vendor-neutral advice before you spend, and technical backing when you bid.

  • Digital transformation assessments and system recommendations
  • Vendor-neutral software selection
  • Technical due diligence for investors and acquirers
  • Technical sections of grant proposals and tenders
Learn more Learn more
10

Hardware, POS & Networking

The physical side: tills, printers, networks and attendance devices, set up and connected.

  • POS hardware supply and setup: receipt printers, scanners, cash drawers and tablets
  • Office and shop network setup, Wi-Fi and CCTV integration
  • Biometric attendance devices connected to HR systems
  • Barcode label printers, customer displays and kitchen printers
  • Onsite installation, testing and staff handover anywhere in Kenya
Learn more Learn more
11

Websites & Online Stores

Company websites and online shops that load fast, rank on Google and take payment by M-Pesa.

  • Company, school, clinic and NGO websites, designed and built for mobile first
  • Online stores with M-Pesa checkout, delivery options and stock sync
  • Search engine setup, Google Business Profile and analytics
  • Content updates, security patching and backups handled for you
  • Redesign and rescue of slow, outdated or hacked websites
Learn more Learn more
12

Training & User Adoption

Practical training that gets your team using the system properly, from the first day and after every change.

  • Role-based training for cashiers, accountants, HR, teachers and managers
  • Onsite sessions anywhere in Kenya, or live remote classes
  • Administrator training so your own staff can manage users and settings
  • Step-by-step guides and recorded sessions your team can replay
  • Refresher sessions and onboarding for new staff
Learn more Learn more
Managed software catalogue

106 business systems, hosted and managed for you.

We host, manage and support 106 business systems, including Odoo, across more than twenty categories, each available with M-Pesa, WhatsApp and SMS integration where it fits. Every system gets its own domain, SSL, backups and monitoring.

ERP and Accounting

6

Odoo, ERPNext, Dolibarr, Akaunting, Invoice Ninja, InvenTree

CRM and Sales

4

EspoCRM, SuiteCRM, Twenty, CiviCRM

Support and Communication

7

Chatwoot, Zammad, FreeScout, Rocket.Chat, Mattermost, Jitsi Meet, FreePBX (Asterisk)

Marketing and Analytics

5

Mautic, Listmonk, Postiz, Matomo, Umami / Plausible

E-commerce and Web

5

WordPress + WooCommerce, Medusa, PrestaShop, Ghost, QloApps

Productivity and Collaboration

7

Nextcloud, OnlyOffice Docs / Collabora, Seafile, BookStack, Plane, OpenProject, Cal.com / Easy!Appointments

Data and Automation

7

Metabase, Apache Superset, NocoDB / Baserow, Appsmith / Budibase, Activepieces, Directus, Supabase

Education

2

Moodle, Gibbon

Health, NGO and Field

4

OpenMRS / Bahmni, DHIS2, ODK Central / KoboToolbox, LimeSurvey / Formbricks

HR, IT and Security

4

OrangeHRM / Frappe HR, Vaultwarden, Mailcow, Uptime Kuma

Finance and Microfinance

6

Mifos X / Apache Fineract, Tryton, iDempiere, Kill Bill, Lago, Kimai

Retail, POS and Restaurants

4

OSPOS, TastyIgniter, Bagisto, Magento

Property

1

MicroRealEstate

Health and Labs

5

OpenEMR, GNU Health, SENAITE, Orthanc, OpenBoxes

Education and Libraries

6

Koha, Canvas LMS, Open edX, Chamilo, RosarioSIS / openSIS, BigBlueButton

Churches, NGOs and Agriculture

2

ChurchCRM, farmOS

Logistics and Fleet

2

Traccar, Fleetbase

Documents and E-signatures

4

Paperless-ngx, Documenso / DocuSeal, Mayan EDMS / OpenKM, Stirling-PDF

Events and Ticketing

2

pretix, Hi.Events

Media and Broadcasting

5

AzuraCast, PeerTube, Castopod, Immich, Jellyfin

AI and Chatbots

4

Open WebUI + Ollama, AnythingLLM, Flowise, Rasa

Websites and Apps

2

Strapi / Payload CMS, Drupal

Collaboration

4

Matrix (Synapse + Element), Leantime / Taiga, Penpot, Etherpad / HedgeDoc

IT, Security and Networking

8

Snipe-IT, GLPI, Zabbix / Grafana + Prometheus, Wazuh, Keycloak / Authentik, Passbolt, Headscale / NetBird, AdGuard Home

Browse the full catalogue Browse the full catalogue

See what each system does and who it suits.

Industry solutions

Ready-made suites, so you buy an outcome, not a list of tools.

We package systems into suites for the sectors we serve. Each one is deployed, integrated with M-Pesa and WhatsApp, and run as a managed monthly service.

Professional working on a laptop and taking notes at a desk

SME Office

Professional email, shared files, M-Pesa invoicing and a WhatsApp inbox.

  • Mailcow email
  • Nextcloud
  • Invoice Ninja
  • Chatwoot
View suite
Staff member using a touchscreen point-of-sale system at a counter

Retail and E-commerce

Shop, online store and stock in one place, with M-Pesa and eTIMS.

  • Odoo or ERPNext POS
  • WooCommerce or Medusa
  • Chatwoot
View suite
Two students in school uniforms learning together on a laptop

School Suite

E-learning, school management, M-Pesa fee collection and WhatsApp alerts to parents.

  • Moodle
  • Gibbon
  • Jitsi Meet
View suite
Healthcare professionals reviewing information on a tablet

Clinic Suite

Patient records, online bookings with WhatsApp reminders, and billing.

  • OpenMRS or Bahmni
  • Cal.com
  • Akaunting
View suite
Volunteers organising supplies together at a community project

NGO Suite

Donor management, field data collection, programme reporting and dashboards.

  • CiviCRM
  • ODK Central or KoboToolbox
  • DHIS2
  • Metabase
View suite
Financial charts being reviewed with a pen

SACCO and Finance

Savings and loan management, member support and mobile access for every member.

  • Mifos X
  • Zammad
  • EspoCRM
  • USSD and M-Pesa integration
View suite
Receptionist welcoming guests at a hotel front desk

Hospitality

Direct booking engine, reservations and guest messaging on WhatsApp.

  • QloApps
  • Cal.com
  • Chatwoot
View suite
Business colleagues discussing a project around a meeting table

Professional Services

Projects, time and billing, internal knowledge base and secure passwords.

  • Odoo or ERPNext
  • OpenProject
  • BookStack
  • Vaultwarden
View suite
Payments · Retail

M-Pesa checkout for a Kenyan retailer

Orders were running through WhatsApp, payments were disputed and stock levels were invisible. We built a full e-commerce platform with Daraja STK Push at the core, initiate, callback, verify, plus a live dashboard for the owner.

40%faster order processing
Zerodisputes in 3 months
Read the case study Read the case study
Automation · Small business

Social publishing on autopilot

Three hours a week went into creating and posting content by hand. We built a three-layer system: a content calendar, locked brand templates and an n8n workflow that publishes to Instagram and Facebook on schedule.

45 minweekly, down from 3 hours
3×reach in 60 days
Read the case study Read the case study
How we work

Six steps, from first call to long-term support.

01

Discovery

We learn how your organisation works today, its pain points and its goals.

02

Recommendation

We propose the right systems, integrations and plan, with clear pricing in KES.

03

Setup and migration

We deploy the systems, configure them to your workflows and move your existing data across.

04

Integration

We connect M-Pesa, WhatsApp, SMS, eTIMS and any other tools you rely on.

05

Training and go-live

We train your staff, provide guides and support the launch closely.

06

Ongoing management

We host, monitor, back up, update and support the systems month after month.

Start with a discovery call Start with a discovery call
Colleagues reviewing a project together on a laptop
Nightly backup verifiedOff-server · restore tested

Engagement models

  • Project-basedA fixed quote for implementation, migration, custom development or consulting.
  • Managed monthly plansHosting, maintenance and support for one system or a full suite.
  • Support retainersTiered SLA plans with agreed response times and a set number of support hours.
  • Fractional ITAn ongoing technology partner for organisations without in-house IT.

Support channels: phone and WhatsApp +254 707 381 997, and email support@safisystems.co.ke.

Infrastructure, security and compliance

Isolated, encrypted, backed up and monitored.

Client systems run in isolated, containerised environments on monitored cloud servers, so one client's system never affects another's.

Isolation

Each client system runs in its own Docker environment on a separate private network, behind a hardened reverse proxy.

Encryption

Every system is served over HTTPS with automatically renewed SSL certificates.

Backups

Automated backups stored off-server, with restores tested regularly.

Monitoring

Round-the-clock uptime and resource monitoring with alerts to our operations team.

Updates

Security patches and version upgrades applied on a managed schedule, tested before rollout.

Access control

Least-privilege access, two-factor authentication and audit trails for administrative actions.

Data protection

Processes aligned with the Kenya Data Protection Act, 2019, with a designated data protection contact at dpo@safisystems.co.ke.

Responsible disclosure

Report security issues to security@safisystems.co.ke and abuse to abuse@safisystems.co.ke.

Integrations

Connected out of the box

  • M-Pesa STK Push
  • Paybill & Till
  • M-Pesa B2C payouts
  • WhatsApp Business API
  • KRA eTIMS
  • Bulk SMS
  • USSD
  • Bank feeds
  • SHA & NSSF
  • Odoo
  • ERPNext
  • Docker
Contact us

Talk to a Kenyan team.

Call or WhatsApp, or send the form. We reply within one working day with a recommendation and clear pricing in KES, payable by M-Pesa or bank transfer.

Call or WhatsApp

+254 707 381 997

Availability

We're free to talk anytimeKenyan, countrywide

Need a specific department? See all contact addresses.

Tell us what you need

Tell us what you run today and what is getting in the way. We come back within a day with a plan, not a pitch.

or Chat on WhatsApp