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Industry suite: Hospitality

Direct bookings and guest messaging for hospitality

A direct booking engine, reservations and guest messaging on WhatsApp.

Receptionist welcoming guests at a hotel front desk

Who it is for: Hotels, lodges, guest houses and short-stay rentals.

We deploy the suite, configure it to how you work, move your existing data across, connect M-Pesa and WhatsApp, train your staff and then run it for you as a managed monthly service.

What you get

  • Direct bookings on your own website
  • M-Pesa payments for reservations
  • Guest messaging on WhatsApp
  • One inbox for every guest conversation

What is in the suite

  • QloAppsA hotel booking engine on your own website.
  • Cal.comBookings for tables, tours, spa sessions and other services.
  • ChatwootGuest messages from WhatsApp, web chat and social in one inbox.

Built in from day one

  • M-Pesa built in

    STK Push, Paybill and Till collections, B2C payouts and automatic reconciliation inside the systems you already use.

  • WhatsApp-native workflows

    Order updates, invoices, reminders, support conversations and alerts delivered where your customers already are.

  • Predictable pricing in KES

    Clear setup fees and monthly plans, payable by M-Pesa or bank transfer.

How we deliver

Six steps, from first call to long-term support.

Discovery

We learn how your organisation works today, its pain points and its goals.

Recommendation

We propose the right systems, integrations and plan, with clear pricing in KES.

Setup and migration

We deploy the systems, configure them to your workflows and move your existing data across.

Integration

We connect M-Pesa, WhatsApp, SMS, eTIMS and any other tools you rely on.

Training and go-live

We train your staff, provide guides and support the launch closely.

Ongoing management

We host, monitor, back up, update and support the systems month after month.

Engagements run as fixed-quote projects, managed monthly plans, support retainers or fractional IT. See how we work.

See the Hospitality suite in action

Book a free demo and we will walk you through it with examples from your sector, then quote in KES.